Q. What does 5 Free mean?
A. 5 Free means that the polish does not contain Formaldehyde, Formaldehyde Resin, Toluene, DBP (Dibutyl Phthalate) or Camphor. It also does not contain Xylene, Triphenyl phosphate, or parabens. In addition, our polish is vegan and not tested on animals.
Q. What is the difference between shimmery and sparkle?
A. Polishes noted as shimmery have a subtle pearl like shimmer to them where as polishes noted as having sparkle have flecks of sparkle. If we decide to add a glitter polish in the future, we would note it as glitter polish.
Q. What is a foil polish?
A. A foil polish has a metallic finish and looks shiny when dried. As a note these go on very easy.
Q. Do you offer Gift Wrapping?
A. Each bottle of Lisieux Nail Polish comes in its own polish box. We do not offer any additional gift wrapping at this time.
Q. Where is Lisieux Nail Polish made?
A. We are happy to say that our polish is made and manufactured in the USA!
Q. How fast will I receive my nail polish?
A. Orders ship from Upstate New York within 5 business days. Depending on your location, it may take an additional 2-14 days for your order to arrive so please keep this in mind when ordering. Nail polish has to be shipped ground or surface mail so right now we can only ship within the continental United States and Alaska. Friends in Alaska it make take more than 14 days to get to you!
Q. Do you ship internationally?
A. Unfortunately, at the current time we are not able ship our polish out of the United States. We are VERY actively searching for avenues to ship our polish overseas but regulations in the US, Canada, the UK, Australia and the EU are really strict about shipping nail polish, as almost all require it to be shipped ground and not be placed on an aircraft. We will keep you posted!
Q. How is polish shipped?
A. We ship our polish via the US Postal Service and use either First Class-surface mail or Retail Ground. First Class-surface mail is the most cost effective way to ship our polish and we try to use this method as often as possible so we can keep our shipping prices low. Please note that your tracking number may state that your polish will be delivered in 3 days and then show "Transit Delay" or show no movement for a few days, this is completely normal because nail polish cannot go in the air and it is being transported on the ground - most packages will arrive in 5 to 7 business days. Friends on the West Coast and in the Mountain time zone, depending on your location, your polish may take 14 days to get to you.
UPS and Federal-Express Ground are even more expensive so we do not use them.
Q. Do you accept returns?
A. Please email us at info@Lisieuxnailpolish.com and we will try to fix whatever problem you have so you have a positive experience with us.
Q. Do you have rush shipping?
A. Not at this time.
Q. Are the bottles blessed?
A. We made a decision not to have the bottles blessed because most people discard empty bottles into the trash when they are finished with them.
Q. I do not see my patron saint when are you going to have a polish with her name?
A. We are always looking at new polish colors and new polish names so check back with us. We do read emails and take customer feedback into consideration when choosing new polish names.